Draft:LLC Mango Telecom
Submission declined on 11 June 2026 by CopyleftEverything (talk).
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Submission declined on 26 May 2026 by ClaudineChionh (talk). This draft's references do not show that the subject meets Wikipedia's criteria for inclusion for organizations and companies. The draft requires multiple published secondary sources that:
This draft reads like an advertisement. Wikipedia is an encyclopedia, not a platform for promotion or marketing. Drafts that are exclusively promotional may be deleted without notice.
Declined by ClaudineChionh 33 days ago.Wikipedia articles must be written neutrally in a formal, impersonal, and dispassionate way. They should not read like a blog post, advertisement, or fan page. Rewrite the draft to remove:
Instead, only summarize in your own words a range of independent, reliable, published sources that discuss the subject. If you have a conflict of interest (e.g. you are the subject, an employee, or a relative) or are being paid to edit, you must disclose this to comply with Wikipedia's Terms of Use. | |
Comment: See WP:SOLUTIONS and WP:NPOV. Rewrite article in neutral & encyclopedic for tone & content. Cut out any content without a reliable, independent source. CopyleftEverything (talk) 02:42, 11 June 2026 (UTC)
 Mango Telecom trademark | |
Native name | ООО «Манго Телеком» |
|---|---|
| Type | Limited liability company |
| Industry | Telecom |
| Founded | 2000 |
| Headquarters | Moscow, Russia |
Key people | Yuri Zigulya (ex-president), Dmitry Byzov (CEO 2009-2025.[1], Denis Golovanov (since 2025[2]) |
| Products | IP telephony, virtual PBX, omnichannel contact center, CRM, marketing automation, call tracking, speech analytics |
| Revenue | 6.27 billion RUB (2022)[3] |
Number of employees | ~600 (2025)[4] |
| Website | www |
LLC Mango Telecom (trading as MANGO OFFICE brand) is a Russian provider of cloud communication services for businesses, a virtual telephony operator, and a SaaS solutions vendor in Russia.
Mango Telecom was founded on the 7th of December 2000 in Moscow, Russia. Initially, it provided VoIP calling cards for B2B and B2C clients (2000–2006).[5]
In 2005, the company shifted its strategy toward virtual telecom services for SMBs[6] and introduced its Mango Office virtual PBX[7][8][9], and in 2006 Mango Telecom began selling virtual phone numbers. In 2014, the company underwent rebranding and adopted the MANGO OFFICE brand[10].
In 2021 the number of the MANGO OFFICE users exceeded 500,000.[11]
Within the Russian UCaaS market, MANGO OFFICE is one of the leaders: the company combines the largest share in CCaaS with leadership in virtual PBX solutions[12][13]. By the end of 2024, the MANGO OFFICE platform, which is part of the Rostelecom group of companies, accounts for 30% of the revenue in the Russian cloud contact center (CCaaS) market. This share is already recognized as part of the Rostelecom group’s business, meaning that together they control approximately the same proportion — around 30% of the CCaaS market by revenue[14][15]. Before the merger with Rostelecom, MANGO OFFICE was also the leader in the Russian virtual PBX market; in particular, in 2020 Mango Telecom became the market leader by revenue with a share of 26.9%[16][17].
MANGO OFFICE has collaborations with other companies of the Russian telecom market, in particular, with T2[18], LANIT Omni[19], Yandex[20][21].
Ownership and management
[edit]In 2024, LLC Mango Telecom became part of the Rostelecom group. In 2020, Calltouch[22] company became a subsidiary company of the LLC Mango Telecom.
Financial performance
[edit]Revenue by year (billion RUB):
| Показатель / год | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2021 | 2022 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Выручка, млрд ₽ | 0,3[23] | 0,6[24] | 0,9[25] | 1,3[26] | 1,4[27] | 1,7[27] | 2,2[28] | 2,7[29] | 3,2[30] | 5,4[31] | 6,27[32] |
Awards
[edit]Based on 2024 results, Mango Telecom is included in the CNews ranking of the 100 largest IT companies in Russia (69th place) and was named "Developer of the Year" in business communications systems by the CNews Awards. MANGO OFFICE also topped the 2024 CNews rankings for virtual PBX and IP telephony, as well as for unified communications (UC).
Earlier awards include "Best of the Best" in the "For Innovation and Achievement of the Year" category from PC Magazine Russian Edition for the development of MANGO OFFICE CRM[33]
References
[edit]- ^ https://www.tadviser.ru/index.php/Персона:Бызов_Дмитрий_Владимирович
- ^ https://www.tadviser.ru/index.php/Персона:Голованов_Денис
- ^ https://tass.ru/ekonomika/17359581 Mango Office revenue increased by 17% in 2022 to 6.27 billion rubles
- ^ https://companies.rbc.ru/id/1037739829027-mango-office/ MANGO OFFICE — Moscow — company profile | RBC
- ^ Елена Саяпина (2003-07-22). "Оператор "Манго телеком" дозрел до Петербурга". www.comnews.ru (in Russian). Retrieved 2020-12-09.
- ^ https://www.tadviser.ru/index.php/Компания:Mango_Office_%28Манго_Телеком%29#2005:_.D0.9A.D1.83.D1.80.D1.81_.D0.BD.D0.B0_.D0.B2.D0.B8.D1.80.D1.82.D1.83.D0.B0.D0.BB.D1.8C.D0.BD.D1.8B.D0.B5_.D1.81.D0.B5.D1.80.D0.B2.D0.B8.D1.81.D1.8B
- ^ https://sl.ceur.ru/dictionary/mango-office/
- ^ https://www.ispreview.ru/company/109/mango-telekom.html
- ^ https://sl.ceur.ru/dictionary/mango-office/
- ^ https://www.computerworld.ru/articles/Ofis-kotoryy-stroit-Mango
- ^ "Выручка MANGO OFFICE по итогам 2021 года увеличилась на 21% - IKSMEDIA.RU". IKSMEDIA.RU - деловой портал для бизнеса в телекоме, ИТ, медиа (in Russian). Retrieved 2025-09-11.
- ^ https://www.rbc.ru/industries/news/6943a9799a79470f24ed27f0
- ^ https://www.cnews.ru/news/line/2019-06-10_mango_telekom_predstavil_reshenie_klassa_ucaas
- ^ https://www.rbc.ru/industries/news/6943a9799a79470f24ed27f0
- ^ https://tmt-consulting.ru/wp-content/uploads/2025/12/ТМТ_Рейтинг-Облачные-КЦ.pdf
- ^ https://tmt-consulting.ru/napravleniya/telekommunikacii/fiksirovannaya-svyaz/tmt-rejting-rossijskij-rynok-virtualnyx-ats-itogi-2020-goda/
- ^ https://tmt-consulting.ru/wp-content/uploads/2021/04/ТМТ_Рейтинг-ВАТС_2020.pdf
- ^ https://www.cnews.ru/news/line/2026-05-19_t2_i_mango_office_sozdadut_reshenie
- ^ https://www.vedomosti.ru/press_releases/2024/05/28/lanit-omni-i-mango-office-stali-tehnologicheskimi-partnerami-erid-2vfnxvsqabs
- ^ https://www.vedomosti.ru/press_releases/2017/06/29/kolltreking-mango-office-integrirovan-s-yandeksmetrikoi
- ^ https://www.cnews.ru/news/line/2024-11-05_mango_office_vnedrila_yandexgpt_v_servis
- ^ https://ru.wikipedia.org/wiki/Calltouch
- ^ "Крупнейшие поставщики SaaS в России 2012". www.cnews.ru (in Russian). Retrieved 2020-12-09.
- ^ "Обзор: Облачные сервисы 2013, Рейтинг". CNews.ru. Retrieved 2020-12-09.
- ^ "Обзор: Облачные сервисы 2014, Рейтинг". CNews.ru. Retrieved 2020-12-09.
- ^ "Обзор: Облачные сервисы 2015, Рейтинг". CNews.ru (in Russian). Retrieved 2020-12-09.
- ^ a b "Обзор: Облачные сервисы 2017, Рейтинг". CNews.ru (in Russian). Retrieved 2020-12-09.
- ^ "Обзор: Облачные сервисы 2018, Рейтинг". CNews.ru (in Russian). Retrieved 2020-12-09.
- ^ "Обзор: Облачные сервисы 2019, Рейтинг". CNews.ru (in Russian). Retrieved 2020-12-09.
- ^ "Обзор: Облачные сервисы 2020, Рейтинг". CNews.ru (in Russian). Retrieved 2020-12-09.
- ^ https://tass.ru/ekonomika/13964263 Выручка Mango Office за 2021 год выросла на 21%, до 5,37 млрд рублей - ТАСС
- ^ https://www.cnews.ru/news/line/2023-03-24_mango_office_podvela_itogi_2022_goda
- ^ https://re-port.ru/pressreleases/Mango_Telekom_audirovannye_itogi_2012_goda/
Wikipedia articles must be written neutrally in a formal, impersonal, and dispassionate way. They should not read like a blog post, advertisement, or fan page. Rewrite the draft to remove:
Instead, only summarize in your own words a range of independent, reliable, published sources that discuss the subject.
If you have a conflict of interest (e.g. you are the subject, an employee, or a relative) or are being paid to edit, you must disclose this to comply with Wikipedia's Terms of Use.