I have a document with different ways to say the same thing based on client personality: For direct clients: "This won't work. Here's why: [3 bullets]. Alternative: [solution]." For diplomatic clients: "I see what you're going for. One consideration is [concern]. What if we tried [alternative] instead?" For anxious clients: "Great question. Here's exactly what's happening: [detail]. Next steps: [clear plan]. I'll update you [specific time]." Same information, totally different delivery. I'm not being fake - I'm just translating my message into what resonates with each person. I use TextExpander to store these, so I can quickly grab the right approach. My coworker saw this and said it was "manipulative corporate speak." But isn't good communication about meeting people where they are? Is this smart adaptation or am I being inauthentic? Do you adjust your communication style per person? How do you remember who needs what approach?
❓❔Re: PROLIFIC, can anyone please help me! I'm trying to desperately get on with them, but seem to be locked out or something. I guess they couldn't verify my ID for some reason when I took photo of my driver's licence & then took my live photo. They seem to never get back to me about it.
Another person I know is trying to get on also, but their flip cell phone can't take photos & they can't find any alternative method to verify ID. We've reached out to support but the support chat doesn't help at all. ANYONE HAVE A HELPINE PHONE # or something for PROLIFIC PLEASE ❓❔
